H. A. Flores & Associates Inc.
Total Solutions

Instructional Design, Development and Delivery Services to Take Your Business to the Next Level of Success

Welcome to the H. A. Flores & Associates training services information page. We provide employee training, instructional design, administrative and training support services for large business. Our goal is to provide the very best in training delivery and support services. Because our quality control standards are high, our trainers and technical writers are among the best in the business. Our goal is to always deliver exceptional service. We want you, our valued customer, to be happy. Here is a brief list of our services.

Instructional Development - for Employees or Customers

We create custom training tailored specifically for your business. Whether the topic is procedures and standards, management training, customer service, human resources or technical training, we work with subject matter experts to create courses that meet your employees' needs.

Would you like to increase satisfaction and give your customers an easy way to get help without tying up your help desk? We can create e-learning to let customers answer their questions or training documents (for download or printing) to help them get the most from your product or services.

Project Support Services: Procurement Support, Travel and Admin Services, Document Management, Technical Writing

We have an excellent reputation for organization and efficiency through the various administrative services we offer. We provide project management support from administrative services, travel and procurement support to technical writing and document management services, giving our customers individualized attention for successful outcomes.

Instructional Delivery

Whether your audience is face-to-face or web-based, our staff is experienced in your preferred mode of delivery. Our training professionals will work with you to determine the best method for delivering your message.

Contractors - Leased Employees

Do you need to add staff for a specific project or time period but have no need for more full-time, permanent employees? We have provided professionals such as administrators, engineers, teachers, substitute teachers, instructional designers and trainers to staff projects for numerous organizations.